Blog
Using Government Data Analytics to Guide Decision-Making
A recent report from the Pew Charitable Trusts highlighted ways to use government data analytics to inform decisions. Data provides a necessary measurement tool from which states can justify decisions, balance their budgets, and ensure their fiscal responsibility. Applying data-based metrics to better understand areas from spending to staffing has helped improve state decision making.
When is it time to write off patient balances?
Has a bill ever arrived in your mailbox with a balance so small, it was laughable? There are myriad reasons behind the balances on the books, which is why well-managed practices establish a hierarchy and create procedures. It’s important to bring clarity to which past-due accounts need pursuing, and when you should write off patient balances. Moreover,
5 strategies to contact unresponsive consumers
You pride yourself on building a good rapport with your consumers, while providing a superior service or product they can’t get anywhere else. So when it’s been more than a month and the client still hasn’t responded to the invoice you sent, it can be a touchy situation. On the one hand, you need cash
How dentists can build trust, even with patient debt
When patients learn they need expensive cosmetic or restorative dental work, it can—if you’ll forgive the bad pun—leave a bad taste in their mouth, especially if costs reach hundreds or thousands of dollars. Then, when dentists take a hands-off approach to costs, leaving it all to the billing office, they might unintentionally come off as
IC System Jumps into Freezing Lake for Charity
Upon the publication of this blog, temperatures around IC System’s home office in St. Paul, Minnesota, have averaged anywhere from 0° to 10°— often dropping below zero when you factor wind chill. Perhaps that’s why IC System has a particular admiration for our employees who participated in the 2018 Polar Plunge. Getting bundled up just
Debt collection for small business: protect your online reputation
If you’re like many smart entrepreneurs, you’re keeping an eye on your online reputation. All it takes is a few strongly worded reviews to erode trust with your customers, and that can lead to lost business. When 81 percent of shoppers do online research before buying, giving the online review the old brush-off is not an option.
New federal tax bill might prompt changes to state tax codes
As states plan their budgets, many will find there are pros and cons to the new federal tax bill. Some states will experience a new increase in revenue, while most will notice the new law does nothing to reduce the significant balance of state and local accounts receivable. According to the Board of Governors of
Next steps: When past-due invoices go unanswered
As a small business owner, you can’t afford to let the small things nibble away at your cash flow. Keeping those expenses under control is always important. But on the other side of that, you’ll want to keep an eye on accounts receivable. It is true your A/R column represents a promise from someone to make
Hospitals: Why an ethical collection partner matters
A stay at the hospital is a major event for a patient across many areas of their lives. As costs to provide care continue to rise, along with insurance premiums and deductibles, hospitals will have to face the new realities that a higher percentage of their patients are financially exposed. While hospitals offer charity care for patients
Best practices for cold-weather utility industry debt collection
When it comes right down to it, utilities— both government-run and private sector — provide essential services to communities across the U.S. Still, delivering water, electricity and natural gas isn’t free, and when customers fail to pay and then fall seriously behind on their bills, a utility company has no choice but to take action.
