IC System Receives BBB Torch Awards for Ethics

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IC System Receives BBB Torch Awards for Ethics

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Government Debt Collections Agency

We Understand the Complexities of Government

Your government office needs third-party debt collection services that can deliver the results you need, regardless of your location. Whether you need government collection services for a small town, county, larger city, or state, only a nationally licensed agency can recover revenue no matter where your constituents might have moved.

Your government agency needs to collect unpaid taxes, fines, fees, and utilities. You can feel secure with IC System’s wide array of government collection experience, while we deliver top-tier performance.

A Leader in Government Collection

Recover more revenue with IC System’s experience in government debt collection. Our government clients place a wide variety of account types with us, including taxes, utilities, fines, ambulance, EMS charges, alarm fees, parking fees, traffic violations, damage claims, child support payments, school fees, and more.

School districts, cities, counties, and states choose IC System because we use experienced and dedicated government collection representatives. Every representative is required to have superior knowledge of state and federal collection laws and regulations, as well as thorough training in the particulars of government debt collection.

Your organization also receives these advantages with IC System’s tools and resources:

  • Send debts automatically
  • Clean-up treatment strategy that revives inactive accounts
  • Cut down on time-wasting processes
  • Segment accounts to prioritize and maximizing revenue
  • Earn more from optional late-stage credit monitoring to stay up to date on probable ability to pay
  • IRS 1075 Compliance
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Competitive Pricing for Every Business

Our economical rates and customer-friendly approach make our debt collection services not only a powerful tool but also an effective way to maintain consumer satisfaction.

Your comprehensive pricing request will include the following:

  • No cost pricing quote for your IC System services
  • Materials to help streamline your accounts receivable
  • Demo of our Online Tools

Get In Touch

Not sure where to start? Looking to procure government collection services for your request for proposal (RFP)? Please fill out our form or call 1-800-279-3511 to learn more or request pricing.

Protecting FTI (Federal Tax Information)

Many government entities require collection agencies to follow Internal Revenue Service (IRS) standards for an FTI environment when handling state and federal taxpayer collection projects. IC System can protect taxpayer information according to the federal government’s highest security standards for systems, processes, and procedures.

Publication 1075 from the IRS supplies tax information security guidelines for federal, state, and local agencies dealing with consumer information. These guidelines help promote “taxpayer confidence in the integrity of the tax system by ensuring the confidentiality of IRS information.” IC System follows these safeguards and verifies compliance with IRC 6103(p)(4) requirements upon client request.

IC System maintains the required “self-contained” systems, including computers, servers, programs, and physical locations to handle tax collection accounts within IRS security standards. Additionally, our government collection representatives must go through an extended FBI background check. These processes identify and mitigate any risk of loss, breach, or misuse of Federal Tax Information held by external government agencies when worked by IC System.

Learn More About Security & Compliance

Unsure Where to Start?

Your office cares about your reputation, and we will protect it. When we call consumers to recover accounts, we treat them with empathy and respect. Our approach not only results in higher recoveries and fewer complaints, but our services, Accredited and A+ Rated by the Better Business Bureau, show proven consumer satisfaction. On every call, we ask consumers to take a survey and rate their experience. Over 99% of consumers feel they have been treated professionally. Learn how IC System listens to feedback from consumers to ensure professionalism and satisfaction on every call.

IC System has the size and experience to meet your needs with our advanced tools and innovative technologies, but we can also move fast and craft tailor-made solutions for you. Our government profit recovery services also feature several effective services and options, including online tools, credit reporting, non-litigation and litigation attorney referrals.

Let Us Help

Want to Learn More?

Download our debt collections overview PDF for additional information.

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