Services and Experience You Need
IC System provides utility company debt collection services for some of the largest providers in the United States. But we also handle smaller municipal utility providers as well! Our utility collections agency will provide a collections strategy that enhances your internal receivable management practices, or even serves as your entire internal department. Indeed, our solutions are vast and include services for the regulated, deregulated and municipal markets. Our utility bill collections and recoveries preserve positive customer relations and meet federal and state requirements, as well as the public utility commission guidelines — all within a secure and compliant environment.
We Understand Utility Providers
Servicing many markets, IC System understands utility company debt collection needs and can provide services at different stages. We offer a variety of tools, resources and even call center options to help you maximize your debt collection revenue. With IC System’s services, you get the advantage by:
- Automatically sending debts
- Keeping consumer data organized
- Offering bilingual support and resources
- Using nationally certified experts to meet federal and state requirements
- Segmenting accounts to prioritize maximizing revenue
- Providing optional late-stage credit monitoring to stay up to date on probable ability to pay
Recovery Plans for Any Size of Utility Provider
The service you choose depends on your organization’s unique needs. Our team is here to provide you with a custom utility bill collection solution that best fits the way you work. If you ever have any questions about how our services work or the impact they can have on your revenue, don’t hesitate to speak with our dedicated team.
Recovery Plus
Recovery Plus is a diverse two-phase debt collection program with distinct letters-only and intensive collection treatments. During the letters-only phase, accounts are sent directly to you, and you keep 100% of recovered money. Debt collection costs are offered at a competitive flat rate.
- Credit reporting*
- Analytical modeling for maximum recoveries
- Skip tracing
- Direct letters
*Credit reporting available only on qualifying accounts
Pricing Learn MorePremier Collect
Premier Collect is a contingency collections plan ideal for offices seeking payment on past due accounts. The collection agency fees for this debt recovery program are contingency-based, adjustable based on your business needs.
- Credit reporting to the major bureaus
- Credit monitoring to notify us of an important change in the consumer’s credit status that may indicate an ability to pay
- Attorney referral services in which payment demand contacts are made by an independent attorney
- Litigation referral services if you decide to take a consumer to court
“IC System has been our collections partner since 1994. They are very good at recovering our past-due accounts for tuition, seminar fees, and seminar materials. IC System has collected more than 70% of the dollars we’ve submitted. I recommend IC System.”
Lorman Business Center
“I love the fact that I get instant access to accounts and activity online. I would recommend IC System to anyone looking for a user-friendly collections agency. Thanks for all you do!”
Lena
“I love that IC System takes the effort to collect on past-due debts at my store so that I can focus on current customers.”
Kurt
Unsure Where to Start?
To recover past due accounts, you need a collections partner who works with your consumers, negotiates payment, and maintains your customer relationships. Learn how IC System listens to feedback from consumers to ensure consumer satisfaction.
IC System is big enough to meet your needs through our variety of resources and innovative technologies, yet not so big that we can’t move fast and provide tailor-made solutions. Our profit recovery services also feature a number of effective services and options including online tools, credit reporting, non-litigation and litigation attorney referrals.
Let Us Help
Experience in Any Industry
Utility providers will benefit from IC System’s vast experience in every industry segment. Our customized strategy applies advanced analytics to your inventory to develop an approach best suited to your accounts, no matter your size or how many accounts you have. IC System ensures you receive intelligent and effective work effort for the best results.
Industries We ServeCompetitive Pricing for Every Business
Our economical rates and customer-friendly approach make our debt collection services not only a powerful tool but also an effective way to help preserve your valuable customer relationships.
Your comprehensive pricing request will include the following:
- No cost pricing quote for your IC System services
- Materials to help streamline your accounts receivable
- A sample IC System agreement
- Establish a follow-up plan
Get In Touch
We’ll help you identify the next steps to overcome accounts receivable challenges. Fill out our form or call 1-800-279-3511 to learn more or request pricing.
Want to Learn More?
Download our debt collections overview PDF for additional information.
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