Helping Health Systems Find Lost Reimbursement & Revenue

There was a story out of Arizona recently about a patient with a hefty bill for healthcare services, and because he couldn’t afford to pay it outright, he was forced to sell his collection of X-Men comic books to resolve the matter. As a former comic book collector, my heart nearly broke. When you read Read more…

Are You Ready for a 501(r) Checkup?

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Nonprofit hospitals with tax exemption status have struggled to ensure compliance with 501(r) regulations ever since the final rules were released at the end of 2014 by the Internal Revenue Service. A recent inquiry into whether these hospitals meet the requirement of the 501(r) raises questions about what goes into 501(r) compliance, and how a Read more…

Avoid these 5 mistakes with late patient accounts

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Chances are, your practice is faced with the challenge of a higher load of aging accounts receivable and the likelihood of needing medical bill collections services. Unlike a decade ago, the core strategy in lowering those A/R days is not necessarily centered on streamlining insurance company processes. This time, patients are the likely source of Read more…

The Cost of Uncompensated Care for MN Health Systems

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The 2017 numbers are in: Minnesota healthcare systems provided $691 million in uncompensated care during 2017, up 19.2% from the prior year. But as a Minnesota collection agency, IC System has to wonder what do these numbers, reported by Becker’s, really mean and why are they important? First, let’s look closer at the issue. All Read more…

New Price Transparency Order Results in More Confusion

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Effective January 1 based on a mandate from the Trump administration, hospitals are now required to post their list prices on the hospital’s website in an attempt to move towards price transparency for healthcare consumers. Unfortunately, the approach some hospitals have taken isn’t of much value to the patient community and doesn’t resolve the problems Read more…

IC System Partners with eClinicalWorks

athenahealth-preview-IC System

IC System, a leader in the healthcare accounts receivable industry, has partnered with eClinicalWorks, a trailblazer in healthcare technology solutions, to offer medical care providers a modern and efficient collection solution. Users of the eClinicalWorks practice management system can now automatically connect their account to IC System. The new partnership will save providers time and Read more…

Priority Number One: The Patient Experience

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A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental provider if the wrong approach is used by the provider’s collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients. Read more…