Healthcare Debt Collection Services
A Medical Collections Agency That Understands Your Business
Debt collection in healthcare is an important part of the revenue cycle for independent physicians, multi-hospital systems, and every practice size in between. With a medical debt collection agency like IC System by your side, your healthcare organization can expect prompt payments from your patients, while maintaining relationships. Our team has decades of experience maximizing the revenue returned to healthcare professionals with our courteous and patient-friendly staff.
Healthcare Collection Made Easy
IC System will work with your management system so you don’t have to invest in drastic infrastructure changes. Whether you use Athenahealth, eClinicalWorks, Epic, Cerner, McKesson, AdvancedMD, or another platform, partnering with IC System will feel like business as usual, but with improved medical billing and healthcare collection results.
Our healthcare billing collection services give you the advantage by:
- Making it easier to transfer accounts
- Keeping patient data organized
- Streamlining debt collection efforts
- Maximizing revenue from collections
- Providing access to self-pay management tools
- Locating new revenue in late-stage accounts
- Performing fast data scrubs (deceased, bankruptcy, address, cell phone, etc.)
Recovery Plans for Any Size Practice
Both packages are designed to streamline your accounts receivable processes and allow you to focus on the work you do best. No matter which industry you work in, there is no better way to maximize your revenue than with healthcare debt collection experts who provide you with the resources it takes to recover the money you are owed. We always treat your customers with respect at every point of contact, using strategic communication tactics that maintain patient relationships.
Recovery Plus is a diverse two-phase debt collection program with distinct letters-only and intensive collection treatments. During the letters-only phase, accounts are sent directly to you, and you keep 100% of recovered money. Debt collection costs are offered at a competitive flat rate.
- Credit reporting*
- Analytical modeling for maximum recoveries
- Skip tracing
- Direct letters
*Credit reporting available only on qualifying accountsPricing Learn More
Premier Collect is a contingency collections plan ideal for offices seeking payment on past due accounts. The collection agency fees for this debt recovery program are contingency-based, adjustable based on your business needs.
- Credit reporting to the major bureaus
- Credit monitoring to notify us of an important change in the consumer’s credit status that may indicate an ability to pay
- Attorney referral services in which payment demand contacts are made by an independent attorney
- Litigation referral services if you decide to take a consumer to court
“Our own collectors are very ‘soft’. IC System understands that. They really treat our patients with the same respect and the same kind of hands-on care that we do in our own collection process. We have absolutely no complaints from our patients.”LaDonna Ross | Manager of Patient Accounting
“So often in business and in life the customer service/appreciation gets put to the side. We appreciate your customer service and also the “little things” that mean a lot that IC System does for their clients. With so many agencies to choose from, I am happy that we chose you. Thank you so much for your excellent customer service!”Penny | Revenue Cycle Director
“I so like being able to enter the info without having to make copies and fax everything. This system is most definitely user-friendly.”Vickie
Healthcare Focused With A Patient-Friendly Solution
Healthcare organizations from physician groups to hospitals work with IC System. Our simple process for physicians group and hospital debt collection is even easier because we maintain strong relationships with these companies.
Our core values include integrity, performance, pride, and innovation, but they start with people. We treat people with dignity and respect, and that philosophy is embraced by our empathetic financial counselors. To ensure healthy patient relationships, we record all communications and regularly evaluate the conduct of our financial counselors to ensure a positive experience.
Unsure Where to Start?
Take control of accounts receivable and simplify collections with IC System’s online tools designed with healthcare in mind. While you focus on your practice, our cloud-based program will send debts automatically, organize patient data, reduce time and effort spent on debt collection.Let Us Help
Competitive Pricing for Every Business
Our economical rates and patient-friendly approach make our debt collection services not only a powerful tool but also an effective way to help preserve your valuable patient relationships.
Your comprehensive pricing request will include the following:
- No cost pricing quote for your IC System services
- Materials to help streamline your accounts receivable
- A sample IC System agreement
- Establish a follow-up plan
Get In Touch
We’ll help you identify the next steps to overcome accounts receivable challenges. Fill out our form or call 1-800-279-3511 to learn more or request pricing.