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Dos and Don’ts of Easy Financial Conversations

financial conversations

Revenue. In the end, it always comes down to revenue—even in matters as important as one’s oral health. Experienced dentists know this, and that leads dentists handling financial conversations with their patients delicately. Chances are good that you’ve had a few tough conversations already, and you may have more in the future. To help ensure

IC System Named a Top Workplace by the Star Tribune

IC System named a top workplace by the star tribune

IC System was named one of Minnesota’s top places to work by the Minneapolis Star Tribune! The Star Tribune made the 2017 Top Workplace announcement on June 21, having based their results on an employee feedback survey conducted by WorkplaceDynamics, an independent company that specializes in employee engagement and retention. Founded in 1938, IC System

Patient Bill Confusion: Creating a Drag on Your Revenue

healthcare bill confusion-IC System

It’s not just the insurance companies that are slow to pay—it’s also the patients. Nearly a quarter of healthcare providers say that slow-paying patients are a “significant challenge.” At least one underlying cause comes to mind: higher deductible plans. According to one survey, 39.4 percent of American patients don’t pay right away because they want

IC System Employees Roll Up Sleeves for the Red Cross

red cross blood drive 2017-IC System

When a long Winnebago-style vehicle called the “Bloodmobile” pulls up to your office building, tensions seem high until everyone realizes that, no, it’s not a vampire transport—it’s actually just the Red Cross, and they’re here to collect donations. Twice a year, IC System’s charity group ECHO (Employee Charitable Help Organization) asks for volunteers throughout our

A case for better price transparency at the doctor’s office

price transparency at the doctor's office-IC System

One possible path to boosting revenues and reducing accounts receivables borrows a page from an unlikely place: the price transparency found in plastic surgeon marketing. Because of the elective nature of plastic surgery, this resembles a competitive market. That is, these are medical professionals who deal with patients who have to pay out of pocket.

IC System assembles hygiene bags for charity!

IC System makes hygiene bags for charity

IC System’s in-house charity group, ECHO (Employee Charitable Help Organization), recently organized a volunteer event in our St. Paul home office in support of Joseph’s Coat. A local free store and community support organization, Joseph’s Coat supplies vital goods and services to individuals and families facing life challenges. For the week of May 15-19, ECHO

IC System Celebrates 35 Years of Giving Back

ic system -echo - in the community

IC System recently celebrated the 35th Anniversary of our in-house philanthropic team, called ECHO (Employee Charitable Help Organization). ECHO volunteers coordinate and carry out our company’s charitable efforts both in the office and in the community throughout the year. Whether the charity group arranges a bloodmobile from the American Red Cross to visit the office

Do you have the best dental billing schedule for collections?

dental billing schedule-IC System

A dental billing schedule deserves a universal commitment from all staff who interact with patients. When patient balances are allowed to age, the practice has less cash to work with to cover expenses. A disciplined dental billing schedule for account receivables will maintain consistency throughout the office and prevent unnecessary delays from eroding profits. Begin

IC System Attends AAHAM’s Legislative Day

Mary Prendergast at Legislative Day-IC System

Healthcare is a major issue throughout the country right now, and the 2017 Legislative Day held May 1-2 on Capitol Hill provided a forum to discuss some of the prevalent issues. IC System experts in the healthcare industry, Paul Fitzpatrick and Mary Prendergast, attended the event held at the Hyatt Regency Washington and hosted by

Use accounts receivable days as a measuring stick

accounts receivable days-IC System

There’s no greater asset to a business than accounts receivable days. Consider the dense weave of financial sources, from insurance payers to the federal government to individual patients. This is an asset that needs careful management or its value starts escaping, like the leak of a punctured balloon. For that reason, providers are drilling down

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