Blog
How to Reduce Patient Stress in Healthcare Collections
Now more than ever, it’s no surprise that Americans feel stressed about their medical bills. CNBC reports that more than a third of all Americans (137 million) have struggled to cover the cost of their medical bills since the rise of high deductible health plans in recent years, leading to an increase in healthcare collections.
Tax Deadlines Change in Response to COVID-19
As a response to the coronavirus pandemic, the U.S. Treasury Department has announced that individual taxpayers and businesses have a new deadline to file their federal returns and pay their taxes: July 15. It was announced on Friday, March 20, that the new July 15 deadline would be moved as another measure by the U.S.
How Debt Collection Works: Select Your Product
You’ve already received some advice about how to determine if IC System is right for your office. Now you need to select your product or collection service. To continue our blog series about how debt collection works at IC System, Tom Mayfield, a District Sales Manager with over ten years in debt collection sales experience,
New Movie “Buffaloed” Takes Aim at Collection Industry
There’s a new movie called Buffaloed that sets its sights on the debt collection industry. It portrays debt collectors as shady criminals who are willing to knock on doors, make nasty threats, and dupe the elderly into repeatedly paying off the same debt—anything to collect on the “paper” they have purchased from creditors. The movie concentrates on
IC System Welcomes Matt Isaacson as Chief Revenue Officer
IC System, one of the largest collection agencies in the United States, is pleased to announce Matt Isaacson as its new Chief Revenue Officer. Matt will be responsible for the company’s Sales and Marketing initiatives. Matt comes to IC System with nearly 20 years of sales, marketing, and executive experience. In his new role, Matt
IC System Takes the Polar Plunge in Minnesota
IC System was on the ice for 2020’s annual Polar Plunge in White Bear Lake, Minnesota. The event, now in its 18th year at this location, supports the Special Olympics Minnesota. Upwards of 13 volunteers from IC System lept into Ramsey Beach on White Bear Lake on Saturday, January 25. Our team helped raise over
How Debt Collection Works: Finding a Collection Partner
You know that your business or practice needs a collection partner, but you’re not sure about what qualities should drive your decision-making process. In this series of informative blogs by IC System about accounts receivable management, some of our tenured experts will provide their insights about various aspects of the debt collection process. The first
IC System Volunteers at 25th Annual Rotary Lights
It’s a new tradition for employees of IC System’s office in La Crosse, Wisconsin, to volunteer at the Rotary Lights Display at the local Riverside Park. On Thursday, December 19, a total of 48 employees from IC System’s La Crosse office joined together to volunteer for the event between 4:30 pm and 10 pm. The
Hospital Collections Must be More Patient-Friendly Than Ever
The patient experience is priority number one in healthcare today. Every interaction, whether it’s with the hospital staff or in the form of written communication, contributes to how patients evaluate the quality of the care they received. In cases where a patient must be sent for hospital collections on a past-due account, the importance of
IC System Collects 5,000 Pounds of Food for Local Charity
IC System’s in-house volunteer group, ECHO (Employee Charitable Help Organization), held a contest at our St. Paul home office this year. Throughout November, our office’s three floors competed against one another to determine which level could raise the most non-perishable food items. Referred to in the office as the Turkey Dash, the event brought employees
