Start collecting past-due accounts today with InstiCollect

Learn More

Start collecting past-due accounts today with InstiCollect

Learn More

IC System Comes Together for Local Food Shelf

wbl_food_shelf-IC System

When the leaves start to change and the autumn season rolls around, that means it’s time for the Fall Fundraiser at IC System. Our company’s charitable group ECHO (Employee Charitable Help Organization) leads several days of games and events to gather employee donations for local charities and families in need. No other game or activity

A patient has filed for bankruptcy. Do you know what to do?

patient bankruptcy-IC System

Patient bankruptcies in the healthcare industry, as a whole, are on a downward trend. In 2016, the rate had fallen by half compared to those filed just six years before. Still, it’s important for any practice or clinic to take time to consider the legal and ethical implications that come with working with a patient who has filed. Now’s the

Dentists: Collection Plans Reduce Accounts Receivable

dental-office-collection-plan-IC System

Just as it’s satisfying to remove dental plaque, it would be ideal to completely zero-out the account receivables column in your books. Since that’s unrealistic, the next best thing is to prevent the account receivables from accumulating to the point that the practice finds itself in the midst of a cash shortage. One easy way to

IC System Earns President’s Volunteer Service Award

IC-System-Earns-President’s-Volunteer-Service-Award

IC System has earned the President’s Volunteer Service Award. The award recognizes United States citizens and groups who have achieved the required number of hours of service over a 12-month period. The President’s Volunteer Service Award (PVSA) is the premier volunteer awards program in the country, encouraging citizens to live a life of service through

IC System Takes Donations During Radiothon

IC-System-Radiothon-in-the-community

The Children’s Miracle Network Hospitals and the La Crosse Media Group hosted their 16th Annual Radiothon at Gundersen Health System’s La Crosse clinic from October 19-21. Members from IC System’s Onalaska, Wisconsin branch office volunteered to answer phones and take donations during the event. Throughout the Radiothon, the La Crosse Media Group supports and shares

IC System President Recognized by Vistage Minnesota

Vistage-Minnesota-John-Erickson-1-IC System

The 2017 Vistage Minnesota IMPACT Award committee recognized IC System’s President and CEO, John Erickson Jr., at the Vistage MN Executive Summit on September 26, 2017. Among many nominees, Erickson was identified for the trust he nurtures in his business, as well as his leadership of IC System’s community outreach. The Vistage MN Impact Award

Good billing practices are one way to preserve patient trust

healthcare-industry-debt-collections-IC System

The patient-physician relationship is built on trust. Even if all the treatment protocols are followed and the patient makes a complete recovery, things like rudeness from staff and a bad bedside manner can quickly undermine what was built. Billing and payment is one overlooked area that can seriously undermine the patient-physician relationship. When a patient falls behind

Utilities: Decrease accounts receivables and costly debt write-off

utilities-statement-IC System

It’s a common scenario for a public utility company: Every few years, the governing body must hold its nose and vote to write off millions in uncollected debt. Of course, in many states, statutes of limitations force this unwanted step because after a debt reaches a certain age, it’s no longer legal to collect it. Despite best

Research shows it’s important to talk costs with patients

talk-costs-with-patients-IC System

When patients seek medical care, good physicians have good outcomes in mind. When it comes to a serious illness like cancer, the goal is to raise the quality of life, even when the situation is very bleak. But there’s one major side effect of this high level of care that can diminish the good that

Choosing a collection agency should be like hiring an employee

choosing a collection agency-IC System

When you’re choosing a collection agency to take on your accounts receivable, sometimes the hardest part is finding the right fit. In some ways, it’s kind of like hiring a new employee for your team because they will be working on your behalf. What should this new employee be doing? Send letters Many don’t realize that