Author: Brian Eggert
Understanding the link between physician staffing companies and the patient experience
In recent years, hospitals have turned to physician staffing companies to fill empty shifts for emergency services. But recent reports raise the possibility this arrangement does more harm than good when it comes to improving patient experience as well as recovering patient receivables. Hospitals turn to physician staffing companies because it eliminates the need to
IC System Renews Certification as a Women-Owned Business Enterprise
The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission has again certified IC System as a Women-Owned Business Enterprise (WBE). “I am pleased to announce that we have renewed our WBE certification, which is highly regarded by many of our clients and prospective clients,” said Barbara Erickson, Chairman of
Track down lost dental patients with simple skip-tracing techniques
How do you track down a patient who owes money but has disappeared? The bill comes back in the mail, the phone number is disconnected, and the work contact they provided has never heard of them. When this happens, it’s disheartening to face the possibility that your dental practice may not get paid in full. The good
Reduce A/R days with a targeted strategy for insurance payers
Keeping accounts receivable days to an acceptable level is a challenge for any medical practice management system, especially when the source of excess days comes from the insurance companies. If your billing department can single out payers that are racking up 90 A/R days or more, that can have a cascading effect on your cash flow, especially if the
Why dental practices rely on automation for their revenue cycle management
In the coming year, many dental practices have big changes planned. According to a survey of more than 2,000 healthcare providers, a vast majority will rely on automation for some areas of their revenue cycle management, a move that can speed up payment and increase cash flow. These upgrades, according to the Black Book’s 2017
A smart, cost-effective solution to your HIS conversion nightmare
Healthcare organizations of all sizes face a series of challenges and risks by replacing their legacy systems with a more efficient health information system (HIS). For everyone from independent physicians to major hospital systems, healthcare offices across the country must address a similar problem: How do you advance the HIS conversion in an efficient way?
The problem hospitals face when replacing their legacy systems
In every hospital, a major system upgrade comes along about every decade or so. What’s driving this generation of updates to a comprehensive hospital information system (HIS) are mandates to keep electronic records and other federal regulatory requirements that need to be met. With this major upgrade also comes an exciting new era for patient-focused care. These new
Sound collection techniques in the era of phone scams
When it’s time to telephone consumers to settle a late bill, it’s important to understand the new reality people are living in: Phone scams are becoming more and more prevalent. Even though it’s highly unlikely that scammers are out there impersonating your office, consumers might have their guard up when they hear from you about
IC System at the 2018 Hot Chocolate Run
Volunteers from IC System and our charity group, ECHO (Employee Charitable Help Organization), volunteered for the 2018 Hot Chocolate Run 15k/5k on April 14. Runners started and finished in Boom Island Park in Minneapolis, and then afterward celebrated with some chocolate fondue and other goodies. Sponsored by Allstate, the proceeds for the charitable run were donated to the
Upgrade your dental office payment options
Here’s something you may not realize about Americans: We’re still pretty attached to paper checks, and your dental practice is probably no exception, even if credit card payments are still accepted at the front desk. Still, it’s pretty clear the paper check is on its way out. In one decade, the trusty check has gone from the most
