IC System Named BBB Torch Awards for Ethics Finalist

The Better Business Bureau® of Minnesota and North Dakota has announced IC System as one of their finalists for the 2019 BBB Torch Awards for Ethics. The distinguished honor shines a spotlight on businesses in Minnesota and North Dakota that demonstrate “a strong commitment to ethics and integrity in every aspect of their day-to-day operations and Read more…

Helping Health Systems Find Lost Reimbursement & Revenue

There was a story out of Arizona recently about a patient with a hefty bill for healthcare services, and because he couldn’t afford to pay it outright, he was forced to sell his collection of X-Men comic books to resolve the matter. As a former comic book collector, my heart nearly broke. When you read Read more…

A Story about Why Your Business Needs a Collection Agency

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I recently discovered that most small businesses don’t realize the importance of working with a collection agency. A friend of mine, let’s call her Daisy, is a master gardener, and she runs a landscaping and custom gardening business. She likes working outside and having the freedom to accept jobs whenever she wants. Like a lot Read more…

Star Tribune Names IC System a 2019 Top 150 Workplace

IC System has been named one of the Top 150 Workplaces in Minnesota by the Star Tribune. A complete list of those selected is available at StarTribune.com/topworkplaces2019 and was also published in the Star Tribune Top Workplaces special section on Sunday, June 16. John Erickson Jr., the President and CEO of IC System, said, “We Read more…

IC System’s New Survey Listens to Consumer Feedback

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IC System has a new consumer survey known as CSAT, short for Consumer Satisfaction. This post-call survey helps IC System gauge whether consumers who have been submitted into collections feel that our company’s representatives have met their needs and treated them with respect. The survey, unprecedented in the collection industry, asks consumers for their feedback Read more…

New Cybersecurity Breaches, New Reasons to Check Your Security Posture

cybersecurity-breach

A number of recent security breaches serve as a reminder that your cybersecurity posture should be a primary concern for your office, regardless of your business’ size or industry. A medical group in California recently had the protected health information of nearly 200,000 patients exposed because of a computer virus. It’s a story that stresses Read more…

IC System Promotes VP of Sales for Financial Services

robin-borneman-IC System

IC System, one of the largest collection agencies in the United States, is pleased to announce Robin Borneman as Vice President of Sales. Robin will expand IC System’s nationwide presence in the financial services industry. Robin comes to the role with three years of experience at IC System and nearly 20 years of experience in the collection industry. Her background Read more…

IC System Acquires New Security Certifications

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Every time another company announces a major security breach, resulting in millions of consumers with stolen data, the importance of cyber security grows in the eyes of IC System’s clients. How can they be sure they’re working with a partner who has the right cybersecurity strategy to prevent such a breach? There’s always a new Read more…