Careers

Join the IC System family!

We strive to be the best, most trusted provider of receivables management services to original creditors. To accomplish this, we need the best people in the business, from customer service and collection representatives to strong leaders and subject matter experts to develop our team.

Our Core Values shape our every decision and interaction. When you walk through our offices, you will see banners and signage featuring these values everywhere, because we live and breathe these values.

PEOPLE: We treat PEOPLE with dignity and respect.
INTEGRITY: We do the RIGHT THING.
PERFORMANCE: We deliver RESULTS that exceed expectations.
PRIDE: We are PROUD of what we do and how we do it.
INNOVATION: We find BETTER WAYS to get things done

IC System is an Equal Opportunity Employer and promotes a drug-free work environment.

Current Openings

Current Openings

Outside Sales Executive – Healthcare

IC System, an established provider of accounts receivable management solutions, is seeking experienced outside sales candidates to market our healthcare collection services in our Western Region. With over 80 years of demonstrated success, you will be working for an innovative leader in the revenue cycle management industry. This position will help to expand a market we are already servicing with a national footprint. Learn more about this opening.

Inside Sales Representative

IC System is looking for a representative who shares our company core focus and values. As part of the inside sales team, you would utilize selling and negotiation skills to market our Accounts Receivable Services to potential new clients and retain profitable existing clients. Learn more about the opening.

Proposal Coordinator

The proposal coordinator will support IC System’s effort to respond to requests for proposals (RFPs) and similar solicitation documents in the government, healthcare, utility, and financial services markets. Working closely with and taking direction from the proposal manager, the coordinator will help vet RFPs to determine IC System’s ability to respond, create and drive schedules for proposal completion, help develop response outlines and compliance matrices, and analyze competitive proposals with an eye toward improving our own. The ideal candidate is organized, detail-oriented, and has a strong knowledge of English composition and grammar. The proposal coordinator position is essentially a project management position, so the ideal candidate must be able to balance and prioritize multiple deadlines while keeping tasks on track to completion. Learn more about the opening.

Customer Service Representative – Vadnais Heights, MN

As a Customer Service Representative, you will be helping improve the financial outcomes for consumers and our clients. IC System provides Account Receivable Management Services to businesses large and small. We are the collection agency of choice from small businesses, to many of the largest Fortune 500 companies in operation today. Our fun and flexible culture have earned us the Top Workplace award from the Minneapolis Star Tribune in 2017, 2018, and 2019. Learn more about this opening.

Customer Service Representative – Onalaska, WI

As a Customer Service Representative, you will be helping improve the financial outcomes for consumers and our clients. IC System provides Account Receivable Management Services to businesses large and small. We are the collection agency of choice from small businesses, to many of the largest Fortune 500 companies in operation today. Our fun and flexible culture have earned us the Top Workplace award from the Minneapolis Star Tribune in 2017, 2018, and 2019. Learn more about the opening.


Questions? Contact us at HR@ICSystem.com or 651-481-6467.

People

There’s a reason People is our first Core Value. We are a family, and our employees are everything to IC System. As a third-generation, family-owned business, we take pride in hiring only the best and cultivating our people with extensive training, continued education, and open communication. We treat our clients and employees with the same level of dignity, respect, and attention they deserve. Our people make IC System a happy, good-humored, yet productive group. Regular games and incentives keep things lively around the office, and a business casual dress code that includes jeans keeps everyone comfortable. Moreover, we’re always looking to improve. Regular feedback is encouraged and taken to heart when we make important decisions that affect our team.

Income & Benefits

IC System offers competitive salaries, guaranteed base wages, and unlimited earning potential in the form of individual and team bonuses. And once you’re with IC System, we offer substantial referral bonus programs and incentives. We also offer a comprehensive benefits package that includes health, dental, vision, life insurance, a 401K savings plan with a competitive matching plan, and much more.

Flexibility

IC System offers great flexibility with your schedule and understands we all have commitments outside of work. Our employees know our flexible schedules allow them to attend school, parenting, and other appointments as needed. Additionally, our representatives and team enjoy paid-time off, holiday pay, and credited Personal Time Bank hours for vacations and illnesses.

Advancement

Advancement opportunity is ingrained into our office culture. Regardless of your starting position at IC System, there are often times opportunities for various career paths and promotions within IC System. Several of our senior leaders and managers have been promoted from within and held multiple positions within IC System.

What Our Employees Have To Say

“I think IC System is a great place to work. I love the friendly family environment.”

Martell Lightfoot

Patient Financial Lead

“IC System has been an excellent place to work for over the past 22 years. It is family oriented and has been extremely flexible for me to work around going to school, when I was earning my Bachelor of Science degree in Education and Mathematics, as well as being a mother and coordinating my schedule to meet the needs of my family.”

Kay Drinkwitz

Collection Lead

“I’ve worked at IC System for 8 years and I’ve worked my way up from Collector to supervising our Call Quality Department. There’s no limit to the opportunities for advancement.”

Nicole Muelller

Supervisor, Call Quality

Want to Learn More About IC System Employment?

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