Category: Dental
Overcoming Staff Shortages in Healthcare
Dental and healthcare offices currently face staff shortages that significantly impact how providers address their AR inventories. The shortages affect many positions, from dental assistants to front office staff and nurses, who scramble to meet high demands with fewer resources. They also impact the back office staff, who must contend with billing matters. As a
Three Simple Ways to Improve Your Dental Collection Efforts
Even though the world is inching back to normality, the problem of dental accounts receivable hasn’t changed. Overdue patient debt will remain a struggle as long as the dental billing process occasionally creates patient confusion and dental offices continue to be busy places that deprioritize internal recovery efforts. Fortunately, a few simple changes to your
When is the Best Time to Send an Account to Collections?
Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance. You shouldn’t send an account to collections too soon, but you also shouldn’t wait too long. So what’s the correct timeframe? Here are some things
Cash Flow Solutions for Dentists Struggling During COVID-19
Even when there’s no global pandemic to contend with, managing a dental office can be challenging. COVID-19 has been tough for the dental industry. With an end in sight given the eventual rollout of a vaccine, it’s time for dentists to think about how they will manage both the influx of patients and their eventual
Bridge the gap: A dentist’s guide to helping patients accept treatment
Sometimes, patients choose to put off or opt out of dental care. Certainly, a root canal or new crown is no one’s idea of a fun-filled day. But something else is standing in their way: the price tag. This guide can help you lead the conversation to help patients understand the value of dental care,
5 financial mistakes new dentists should avoid
Dentistry offers a rewarding career, one that comes with the satisfaction of helping others, along with the financial benefits. Even so, these five financial mistakes can derail your practice and your profits. Coasting on student loan payments: The median dental school debt for graduates in the class of 2018 was $280,410. But according to the Bureau of Labor Statistics,
Dental Accounts Receivable: How much will you get back from a collection agency?
If you’re looking at using a collection partner to recover bad debts from your dental patients, you might be thinking about what success looks like. A 100-percent recovery is ideal. But as you’ve probably surmised, that’s a best-case scenario. When you’re screening collection agencies for dental accounts receivable, an important question to ask is how much
How can billing automation help with dental debt collection?
Cash flow is the lifeblood of your dental practice. But the thing that holds back your cash flow (and inflates your accounts receivable days) may have to do with the speed of your processes. If the invoices are only going out to patients in a trickle of paper statements, expect the payments to come in
Priority Number One: The Patient Experience
A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental provider if the wrong approach is used by the provider’s collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients.
Track down lost dental patients with simple skip-tracing techniques
How do you track down a patient who owes money but has disappeared? The bill comes back in the mail, the phone number is disconnected, and the work contact they provided has never heard of them. When this happens, it’s disheartening to face the possibility that your dental practice may not get paid in full. The good
